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What Questions Should I Ask a Housecleaning Service?

Home Cleaning Winston-Salem

Nowadays, there’s nothing unusual about paying to have professional help in your house as not everyone loves cleaning or other housework, and time can play a huge factor with your work and family commitments getting in the way of your domestic chores and well, if you can afford it, then it’s a great idea.

But if you are searching online for “Home Cleaning Winston-Salem” because you are toying with the idea of hiring professional home services to help you out, then there are some questions you should ask before you commit to anything or anyone.

Questions to Check Out
Having people coming to your home regularly and going into every room requires a great deal of trust from both parties – if you’re going to be at home when the cleaners arrive, you can let them in. However, many people are at work when their house cleaning services visit, so keys and other access measures have to be given.

Therefore essential questions need to be asked before hiring anyone:

  • Individuals or Company – One of the first things you need to decide on is whether you want to hire an individual or a professional cleaning company.

Each has its merits – employing individuals can be cost-effective and tailored to your specific needs. However, they may not be reliable and can disappear without notice if they find a better job offer and with an individual there is no boss to hold them to account.

A professional cleaning company accommodates according to your specific schedule and has a backup system to cover up for their absenteeism and has someone in charge who can handle any issues.


  • Costs – Once you’ve decided on the above – you’ll have to work to your budget in relation to hours and the services you expect.


You should agree up front as to what you expect cleaned, how many hours and how often.  Professional housekeeping services have a set list of services for fixed amounts of money, so you’ll always know where you stand and what you owe for what.


You’ll also need to know what equipment (if any) the cleaning service will be providing – individuals often expect you to supply everything from the vacuum to the cleaning fluids. In contrast, professional cleaning companies tend to provide everything as part of their package.


  • Background Checks – it’s relatively easy to have background checks on cleaners who are part of a professional house cleaning service, but not easy on individuals. Knowing that the people visiting your home have been thoroughly screened will give you peace of mind.


  • Quality of service – There’s an old saying, ‘the proof is in the pudding’ – which basically means that once you’ve seen what kind of quality of cleaning your cleaner produces, it will determine whether they are right for you or not. It’s easy with a professional house cleaning service, as if you’re not happy with their work, you can speak to the person in charge and have the needed changes made.


  • Insurance/liability – most house cleaning services are insured in the event of any property damage or if something should go missing in the house.Check out what liability coverage the company offers in case you need to report any such issue, as this will also give you peace of mind while you have cleaning staff at your home if you’re not in.



If you are considering hiring a cleaning service, understand The Maids of the Triad entire purpose is to provide you with the best possible home cleaning service.

The Maids Ultimate Healthy Home Cleaning Process is a system focused on health and incorporates four components working together – a back pack vacuum with HEPA filtration recommended by the American Lung Association,  an EPA approved commercial disinfectant in addition to cleaning products that are environmentally safe, a systematic cleaning method, and highly trained, efficient teams of cleaning professionals.

Call The Maids today at (336) 292-7800 and speak to owner Hank Williamson to inquire about a cleaning service in Winston-Salem, or surrounding areas in North Carolina and get a quote for the best most thorough cleaning possible.

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